TWEETY KISAN MANDI APP

1.OVERVIEW:-

This refund policy explains how refunds are handled for subscription and other payments made through the Tweety kisan mandi app.

2.SUBSCRIPTION FEES :-

Subscription fees are displayed to users before payment. By completing the payment, you agree to the applicable charges.

3.REFUND ELIGIBILITY:-

A refund may be considered in the following situation:

• A payment was charged more than once for the same subscription.
• A technical issues prevented activation of the subscription after successful payment.
• The payment was deducted but the subscription was not provided due to a verified system error.

4.NON – REFUNDABLE PAYMENTS:-

Refunds are generally not provided for:-

• Change of mind after purchasing a subscription.
• Partial use or non-use of the subscription.
• Failure to use the service during the subscription period.
• Suspension or termination of an account due to violation of the terms & conditions.

5.GOOGLE PLAY PURCHASES:-

• If a subscription is purchased through GOOGLE PLAY, refund requests are subject to google play’s refund policies and procedures.

6.REFUND PROCESSING:-

• If a refund is approved, it will be processed using the original payment method. Processing times depend on the payment provider and the user’s bank.

7.CONTACT FOR REFUND REQUESTS:-

To request a refund, contact our customer support with:

• Your registered mobile number
• Transaction ID
• Date of payment
• Reason for the refund request

8.CHANGES TO THIS POLICY:-

Tweety kisan mandi may update this refund policy from time to time. Any changes will be published within the app or on our official website.